Services
We provide domiciliary care services to clients aged 18 and above. Users of our services will be those individuals in need of domiciliary care. This will include clients who choose to stay in their homes rather than go into a nursing home, those that have recently been discharged from hospitals and need help before they regain their full independence.
Details of Services
The following services are provided:
❖ Assistance with dressing/undressing - getting up in the morning and preparing for bed at night
❖ Assistance with bathing, showering, and washing
❖ Help with skincare, washing hair and cleaning teeth
❖ Manicuring and foot care but not cutting toenails
❖ Assistance with bed bathing
❖ Assistance with toileting and use of incontinence aids
❖ Assistance with medication and health-related duties (in accordance with the written Care Plan)
❖ Night sleepover or sitting service and day sitting services
❖ Assisting with the feeding Social care including
Companionship, social skills, social interaction
❖ Reminiscing and mental awareness stimulation
❖ Letter writing, reading, and managing correspondence
❖ Escorting to medical and social appointments
❖ Escorting to educational/employment establishments
❖ Participation in hobbies
❖ Walking and travelling
❖ Assisting with an agreed programme of convalescence/ rehabilitation
❖ Assisting with budgeting and finances
General living assistance Domestic care, including:
❖ The preparation of food, shopping, cooking, washing up and menu planning
❖ Cleaning and general routine household tasks
❖ Shopping
❖ Laundry (including incontinence laundry)
SPECIALIST TASKS
There are aspects of the service that require staff to have specific experience or training to ensure
they can undertake such tasks.
Tasks requiring specialist training or experience include:
❖ Catheter care – changing bags, monitoring output and emptying bags
❖ Assistance with eye or ear drops
❖ Medication
❖ Assistance with Ileostomy and Colostomy care
All care staff is required to be assessed as competent before providing the above care duties. Care workers will NOT undertake tasks that require the skills and expertise of clinical professionals.
Such tasks include:
❖ Toe and nail cutting
❖ Ear syringing
❖ Removing or replacing urinary catheters
❖ Bowel evacuations
❖ Bladder washouts
❖ Injections – involving assembling syringes, administering intravenously, controlled drugs
❖ Filling of oxygen cylinders
❖ Lifting from the floor unaided or baring the weight of a client
❖ Tracheotomy care – changing tubes
❖ Skin prick tests for diabetics
❖ Any invasive procedures
All tasks carried out by Care Workers will be agreed and set out in writing in the Care Plan/Contract.